Optimizing airline service performance: Predictive modeling of passenger satisfaction via binary logistic regression. Business and Organization Studies e-Journal, [S. l.], v. 2, n. 3, p. 26–38, 2024. DOI: 10.5281/045mxy02. Disponível em: https://ieesjournals.com/index.php/bosej/article/view/189. Acesso em: 14 aug. 2025.