“Non-cognitive measures of emotional and social intelligences and grit and their influence on work behavior among inbound call center agents in IT-BPO companies in Davao Region” (2024) Journal of Economy and Enterprise Studies, 1(2), pp. 46–59. Available at: https://ieesjournals.com/index.php/jees/article/view/203 (Accessed: 30 June 2025).