Alcaraz, Clarence Joy, and Kiven Olivar. “Impact Study on the Training Series on Guest Relation: A Banner Program of BS Tourism of the UM College of Hospitality Education: Paper ID: Abstract-IEESCon-2023-020”. Journal of Economy and Enterprise Studies, July 2023, p. 21, https://ieesjournals.com/index.php/jees/article/view/38.