“Non-Cognitive Measures of Emotional and Social Intelligences and Grit and Their Influence on Work Behavior Among Inbound Call Center Agents in IT-BPO Companies in Davao Region”. Journal of Economy and Enterprise Studies 1, no. 2 (December 21, 2024): 46–59. Accessed June 30, 2025. https://ieesjournals.com/index.php/jees/article/view/203.