Calva SD, Molina R, Moyon CP, Murcia JV, Pillado ML, Yee Jr. E. An Exploratory Factor Analysis on Local Government Service Quality’s Response to COVID-19 Pandemic. Bus Org Stud J. 2023;1(1):48-71. Accessed February 25, 2026. https://ieesjournals.com/index.php/bosej/article/view/150