Vol. 2 No. 3 (2024): Business and Organization Studies e-Journal

It is with great enthusiasm that we present Volume 2, Issue 3 of the Business and Organization Studies e-Journal (BOSeJ)—a continuing platform for rigorous research that bridges local insight and global relevance. As the research landscape transforms in the wake of digital transformation and economic convergence, the principle of glocalization—the simultaneous embrace of local specificity and global applicability—has become a vital compass for advancing scholarly discourse.

This issue gathers empirical works from diverse subfields of business, finance, consumer behavior, organizational studies, and public management, all of which reflect the pressing need to ground global knowledge systems in the realities of the Filipino experience. These studies not only explore real-world problems but offer frameworks and recommendations that are adaptable to similar contexts across Southeast Asia and other emerging economies.

We open this issue with a nuanced investigation of personal loan preferences among bank borrowers in Mati City, offering a glimpse into how financial behavior is shaped by localized attributes like collateral, repayment modes, and community trust. Following this is another conjoint analysis study focusing on farmers’ preferences for agricultural loan products in Digos City, underscoring the need for crop cycle-aligned, farmer-centered lending programs—a call that resonates with food security advocates and rural finance policymakers worldwide.

Next, we feature a data-intensive study that harnesses predictive modeling to understand airline passenger satisfaction. Drawing from a large open dataset, the study identifies digital touchpoints—such as online booking and boarding—as key satisfaction drivers, reinforcing how analytics-driven research can inform service quality improvement in high-competition industries.

Continuing the theme of community resilience, we present a cross-sectional analysis of disaster preparedness among local government employees in Digos City, emphasizing the gendered nuances in perceived readiness. As climate change and disaster risk reduction demand integrated governance, such studies offer crucial inputs for inclusive policy reform.

Finally, this volume is anchored by a study on consumer psychographics and customer satisfaction in Davao City coffeeshops, which examines how personality, lifestyle, and consumption values shape consumer-brand interaction. The findings not only illuminate shifting urban consumption patterns but also guide SME branding strategies in competitive retail environments.

Across all these works, what stands out is the conscious effort to contextualize empirical inquiry within the unique social, economic, and cultural contours of Philippine communities, while applying frameworks and methodologies that allow for scalability and comparative relevance. This embodies BOSeJ’s vision of becoming a hub for glocal knowledge—research that is rooted in place, yet radiates outward in utility and meaning.

On behalf of the Editorial Board, I extend our sincere appreciation to our peer reviewers, whose expertise and generosity strengthened the quality of this issue. We likewise thank our authors for their commitment to scholarly integrity and grounded research. As always, we invite readers and contributors to continue submitting works that not only inform but also inspire—especially those that speak to the lived experiences of businesses, communities, and institutions navigating the tides of change.