Consumer's perception of food safety practices in dining restaurants post COVID-19 pandemic

Paper ID: Abstract-IEESCon-2023-022

Abstract

This study determined the level of the consumer's perception of food safety practices in dining restaurants post-COVID-19 pandemic (food safety attitude, perceived behavioral control, consumer intention) and the level of significance when assessed in accordance with the profiles of the respondents. Researchers employed frequency and percentage, mean, ANOVA, and t-test for the study in a correlational research design. An online survey through Google forms and a face-to-face survey was used to distribute the survey questionnaire to the 510 consumers who have visited and eaten at any dining restaurants during Post Covid-19 Pandemic. This study showed that consumers' perception of food safety practices in restaurants is very high. The findings of this study also analyzed the critical difference in terms of the level of consumers' perception of food safety practices when examined on the report of the respondents' profiles (sex, age, marital status, educational background, occupation, and monthly income). Moreover, data showed no significant difference existed. The results also imply that to adhere to safe practices properly, and it is essential to have the restaurant staff's full assistance in ensuring social distancing and providing adequate hand-washing facilities. This study highlights the significance of enforcing and supervising food safety standards and assists restaurant managers in better understanding consumer perceptions of food safety.