Perceptions On Supervisors’ Servant Leadership Behaviors Among Employees in Hotels

Abstract

This study's primary objective was to determine the perception of supervisors' servant leadership behaviors among employees in selected hotels in Davao City. The perception of supervisors' servant leadership behaviors was determined based on behaving ethically, conceptual skills, empowering, creating values for the community, helping subordinates grow and succeed, emotional healing, and putting associates first. A descriptive survey method was being used in conducting the study. An online survey is being used through google forms to disseminate survey questionnaires in selected hotels in Davao City. There were a total of 400 respondents who participated in the study. The respondents were composed of 200 male and 200 female. Of these, the majority are from 26-35 years old, and most of them are single. ANOVA was used to determine the significant difference in employees' perception towards their supervisors' servant leadership behavior when analyzed according to demographic profile: age, marital status, length of service, and work department of the employees. No significant difference was found in the perception of supervisors' servant leadership behaviors regarding the length of service, marital status, and work department. There is a robust evident relationship between supervisors' servant leadership behavior  towards the respondents' age.